committed to ensuring that the personal information provided and attained via
our website, over the phone, in writing, or in person is, is treated with
respect, kept confidential, and used for the purpose for which it was supplied.
We pledge to
keep any information we hold on you secure and we process all online payments
through a secure online facility. For further details on how we keep your
information safe please contact ACTSA to receive a copy of our Security Policy.
What information does ACTSA collect?
information is collected directly from you when you opt-in during an interaction
with ACTSA, for example this could be when you sign up to our mailing list via
the website, attend an event organised or co-organised by ACTSA, or take part
in a campaign action or make a donation.
information we collect will typically include your name, postal and email
addresses, your phone number and your date of birth and your bank details if
you support ACTSA financially. As a solidarity organisation if you are
affiliated with a trade union we may collect details of your affiliation or
membership to a trade union. Under the General Data Protection Regulation trade
union membership is classed as sensitive data, we will always ask your
permission to collect such data and will be clear as to what we will do with
this data. We will only collect this data with specific consent and permission.
What does ACTSA do with your information?
your information in order to process your requests and to keep you updated on
ACTSA’s work. For example:
process donations or other payments
process Gift Aid donations
send you information about ACTSA including information on the work we are doing
or other information relevant to members and supporters (e.g. the date of our next
provide you with information or publications such as ACTSA News, ACTSA
E-Update, the Angola Monitor or Zimbabwe Update
invite you to ACTSA events, or to participate in campaigns
record campaign actions you have signed up to To let you know about changes at
ACTSA e.g. moving office, new contact numbers, or changes to our policies
check on your preferences and ensure you are happy with your communication from
record any contact we have with you to help us understand how we can best
communicate with you
In line with
the General Data Protection Regulation (2016) if you want to receive
information from us you will have to opt in. We have a number of different
mailing preferences, which means you can choose which communications you wish
to receive from us. If you wish you can opt out of all of these at any time. Contact
us to find out more.
Does ACTSA work with third parties,
and how do they use your data?
We work with
third party organisations in order to deliver services such as online
donations, postal and email mailing. In these cases it is necessary for us to
share some of your information with these third party services.
the minimum amount of information necessary in order to deliver the specific
service with which the third party is charged. We also mandate that all our
handle your data with as much care as we do.
party services who currently receive from our data are HMRC (Gift Aid
processing), Mail Chimp, Leopard Print Ltd. (design & mailing service), RSM
and CP Terminal (secure payment facility).
How long does ACTSA keep your
We keep your
information whilst you have an active relationship with us. If you no longer
wish to receive information from us or request no further contact we will
retain some basic information in order that we don’t contact you again.
Anything else you should know?
to track website usage and to generate statistical information. We do not
exchange cookies with other organizations.
We do have
links with other websites, supplied for the convenience of our members,
supporters, visitors to the ACTSA website. The ACTSA private policy cannot
apply to those sites and we are not responsible for any personal information
they may collect.
always looking to improve the services we provide you with. If you have a
complaint or would like more information please do get in touch.
your right to know what information we hold on you so if you would like further
information please do contact us. Email us at firstname.lastname@example.org or call us on 02071860750.